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Amanda Wolf

Joined Jul 19, 2022

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Last activity Jul 20, 2022

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ACTIVITY OVERVIEW

Latest activity by Amanda Wolf

Amanda Wolf commented,

CommentTicket automation and collaboration

@... Two questions on this: 

1. Does this article cover how you would configure this on a Contact Us form?

 

 

2. What about users who go directly to the dashboard in Zendesk? 

View comment · Posted Jul 20, 2022 · Amanda Wolf

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Amanda Wolf commented,

CommentTicket automation and collaboration

@... Is there a way to create a default macro? On my form I have a description section that is blank. I am looking to customize the questions that are shown in the description box so that I can drive my users to provide more specific information. I think that the way to do this is to provide a default macro, but I do not know if this is possible and there might be another way to do this. 

View comment · Posted Jul 19, 2022 · Amanda Wolf

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