Ziah Goodrow

Brett Bowser During my brief read-through of that article, I've seen nothing but negative feedback surrounding this change from when it was first announced nearly a year ago through today. What is the point of "monitoring that article for any additional feedback" when (almost) a year's worth of feedback has already been seemingly ignored in its entirety? I mean, this comment alone pretty much sums things up...

+1. What possible reason could exist for removing such a simple feature? First the preview button and now this, it's like Zendesk is determined to make our jobs harder.

I signed into work this morning to the unfortunate surprise that a Zendesk update had replaced page numbers in views with simple First, Previous, Next, and Last buttons, with no option to restore previous functionality. Not only were these buttons already present in the previous version of Zendesk, this removes the ability to quickly jump specific places in the queue without clicking "next" umpteen times. Why were these removed? I see no positive reason to make a regressive change like this.