
Ravindra Singh
-
Total activity19
-
Last activity
-
Member since
-
Following1 user
-
Followed by0 users
-
Votes0
-
Subscriptions10
Comments
Recent activity by Ravindra Singh-
This formula is AVG(agent wait time)/AVG(full resolution time), so by default it should be always less than 100% ,because full resolution time is always greater than agent want time, then why i am ...
-
Howcome these can be more than 100%, full resolution time is always greater than agent wait time right? Please assist
-
Suppose our company has domain company.com, and our production instance is company.zendesk.com, then can we add a brand for HR department as well, but the catch here is even they have same subdomai...
-
Is there a way, we can create HR instance of Zendesk in our current domain: https://xyz.zendesk.com/, since HR group will have sensitive information, so we do not want even the admin of https://xyz...
-
How to change color of Priority and Ticket solved month, in the given query, please refer snapshot of the query.
-
How to enabled Side tickets? I am into Setting>Ticket page, in the entire page there is no option for enabling side conversations?
-
What is the difference between end-user role and Contributor?