Rachel DeHoyos

1. Community
2. Feedback - Ticketing System (Support)
3. Allow admins to delete satisfaction ratings

I agree, I think Zendesk should seriously consider this feature sooner than post 9 months.  My management is frustrated that we can't get rid of erroneous scores and it's to the point where they mi...

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• Rachel DeHoyos
• Created July 07, 2022 23:10
• 4 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Allow admins to delete satisfaction ratings

I'd like to request this feature as well.  I had a customer choose a negative rating on accident, and it's totally skewing one of our support engineer's ratings.  There isn't an easy or good way to...

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• Rachel DeHoyos
• Created March 23, 2022 19:52
• 8 votes

1. Admin Center
2. ...
3. Managing accounts and billing
4. Testing changes in your standard sandbox

Can I test out the Zendesk community in the standard sandbox?

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• Rachel DeHoyos
• Created February 01, 2022 17:59
• 0 votes