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Will Martin

Joined Jun 20, 2022

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Last activity Nov 14, 2024

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ACTIVITY OVERVIEW

Latest activity by Will Martin

Will Martin commented,

CommentAccount settings of the ticketing system

Laura Herzog 

 

It's definitely not a substitute and ZenDesk should implement the feature natively, but I find Dark Reader works perfectly and costs no money. It's free to use. You can set it up to only turn ZenDesk Dark and leave other websites alone.

View comment · Posted Nov 14, 2024 · Will Martin

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Will Martin commented,

Community comment Feedback - Ticketing system (Support)

Daniel Hamrick

This one is maintained by me. There are some reports of it not working for some users, but I'm not sure why.

Please let me know if it ever stops working for you, and I'll create a fix.

View comment · Posted Apr 24, 2023 · Will Martin

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Will Martin commented,

CommentViews, ticket status, and ticket fields

Cameron Milne

That's not a bad idea! If you can give me more details on how that would work, I can try to add that in.

For example, would it only play a sound for tickets updated in the current filter/view you are in?
Or would it play a sound any time the ticket # displayed next to the filter/view names incremented?

View comment · Posted Feb 24, 2023 · Will Martin

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Will Martin commented,

Community comment Feedback - Ticketing system (Support)

I know it's not the ideal solution, but there is a new Chrome Extension that does automatically refresh the ticket views: ZenDesk Refresher

View comment · Posted Jan 24, 2023 · Will Martin

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Will Martin commented,

CommentViews, ticket status, and ticket fields

It looks like the ZenDesk Auto Refresh extension is no longer working.

I've created a new one that can be found here: https://chrome.google.com/webstore/detail/zendesk-filter-refresher/kbnadckimgmhcchlnoddmihobfmloocp

View comment · Edited Jan 17, 2023 · Will Martin

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Will Martin commented,

Community comment Feedback - Ticketing system (Support)

I totally agree Riccardo Marchesi

I know this isn't a native solution, but I found that Dark Reader (Free) extension works seamlessly with ZenDesk.

Might be worth trying it out: https://chrome.google.com/webstore/detail/dark-reader/eimadpbcbfnmbkopoojfekhnkhdbieeh

For Firefox users: https://addons.mozilla.org/en-US/firefox/addon/darkreader/

View comment · Edited Jul 07, 2022 · Will Martin

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Will Martin commented,

CommentAccount settings of the ticketing system

Hey all, while the Dark Reader extension formerly had issues with ZenDesk in the reply area, this seems to now be fixed.

So now it works seamlessly with ZenDesk. I think it's the best Dark mode extension out there.

Check it out: https://chrome.google.com/webstore/detail/dark-reader/eimadpbcbfnmbkopoojfekhnkhdbieeh

For Firefox users: https://addons.mozilla.org/en-US/firefox/addon/darkreader/

View comment · Edited Jun 21, 2022 · Will Martin

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