Meg Gunther

Total activity

111
Last activity

September 07, 2022 15:36
Member since

October 16, 2021 11:26
Following

0 users
Followed by

0 users
Votes

43
Subscriptions

40

Activity overview

Latest activity by Meg Gunther

Meg Gunther commented, September 07, 2022 15:36
Ashley M, 1000% yes, we also need this.
- View comment
- Meg Gunther
- Created September 07, 2022 15:36
- 1 vote
Meg Gunther commented, September 02, 2022 14:33
Hello, I've seen this question asked but do not see it answered, we currently have two slack instances. We do not have a plan to integrate them now, but need both to be able to link in to one singl...
- View comment
- Meg Gunther
- Edited September 02, 2022 14:42
- 0 votes
Meg Gunther created a post, August 25, 2022 14:26
User / Org Data set
1. Community
2. Feedback - Reporting and analytics (Explore)
Hello, I am working on analytics and pulling any users data is just a pain. i think everyone would benefit from a user data set where the tables pull from the user profiles. Data points we want to ...
- Meg Gunther
- Created August 25, 2022 14:26
- 3 followers
- 1 comment
- 5 votes
Meg Gunther commented, August 19, 2022 18:38
We also need organization field added to the view. We need to know the true scale of an outage or bug real time. This would give us that.
- View comment
- Meg Gunther
- Created August 19, 2022 18:38
- 2 votes
Meg Gunther commented, July 07, 2022 13:33
I'm getting complaints from my agents about this change, its not gone over well at all. We utilize the sort to locate a problem or its incidents using the sorting by subject. We review for duplicat...
- View comment
- Meg Gunther
- Created July 07, 2022 13:33
- 2 votes
Meg Gunther created a post, July 05, 2022 18:49
Team Members Page - User Count
1. Community
2. Feedback - Admin Center
In the old users you could see the total number of full agent license compared to current usage. In the new team member page this is no longer displayed, once removed this isn't easily accessible. ...
- Meg Gunther
- Created July 05, 2022 18:49
- 3 followers
- 2 comments
- 0 votes
Meg Gunther created a post, March 30, 2022 13:42
Admin Center - Search Function for Groups
1. Community
2. Feedback - Admin Center
The search function in groups only allows you to search based on the start of the group name not from any portion of the name. For example, we have organized out groups to end with - Email, I am tr...
- Meg Gunther
- Created March 30, 2022 13:42
- 3 followers
- 2 comments
- 3 votes
Meg Gunther created a post, March 07, 2022 19:38
New team Members Page - additional columns
1. Community
2. Feedback - Admin Center
Hello, Please add a " Show columns" menu in the New Team members page with access to Support - Role Guide - Role Explore - Role Talk - Role Chat - Role Default group Tags User Segments
- Meg Gunther
- Created March 07, 2022 19:38
- 3 followers
- 0 comments
- 3 votes
Meg Gunther commented, March 03, 2022 22:59
This is great, but you it would be great if you added a column for role and one for default group.
- View comment
- Meg Gunther
- Created March 03, 2022 22:59
- 0 votes
Meg Gunther commented, March 02, 2022 17:06
Thanks! I'll give that a go.
- View comment
- Meg Gunther
- Created March 02, 2022 17:06
- 0 votes