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Chris Costello's Avatar

Chris Costello

Joined Mar 18, 2022

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Last activity Mar 18, 2022

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Chris Costello commented,

CommentTicket customization

Is there a way to make a specific custom ticket field required conditionally on a what is selected in a different ticket field?

For example, if we have a field for ticket type drop-down field and the 2 options are "Warranty" or "Sales", is it possible to make a text ticket field required when warranty is selected by an agent?

View comment · Posted Mar 18, 2022 · Chris Costello

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