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Chris Costello
Joined Mar 18, 2022
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Last activity Mar 18, 2022
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Latest activity by Chris Costello
Chris Costello commented,
CommentTicket customization
Is there a way to make a specific custom ticket field required conditionally on a what is selected in a different ticket field?
For example, if we have a field for ticket type drop-down field and the 2 options are "Warranty" or "Sales", is it possible to make a text ticket field required when warranty is selected by an agent?
View comment · Posted Mar 18, 2022 · Chris Costello
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