Jacob Clarke
-
Total activity4
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes0
-
Subscriptions1
Comments
Recent activity by Jacob Clarke-
Dwight Bussman Zendesk asks each user to authenticate their license before viewing drill down information within ticket view. Are you saying that the authentication requirement is a bug and the int...
-
@... Thank you for the note! Just confirming that all users can not only see the ticket but also the ticket thread. We recently implemented Ticket view and realized non zendesk users can't view or ...
-
Are you able to see ticket details/comments within the salesforce case without a zendesk license? For example if a leader on another team who does not use zendesk wanted to view a ticket within sal...