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Caryn Rippe
Joined Dec 10, 2021
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Last activity Dec 10, 2021
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Latest activity by Caryn Rippe
Caryn Rippe commented,
Community comment Feedback - Ticketing system (Support)
I agree that it would be useful for admins to be able to re-open and update fields in closed tickets. I am wanting to update a custom field on a closed ticket and I am unable to, which is messing up all of my reporting metrics. It's incredibly frustrating
View comment · Posted Dec 10, 2021 · Caryn Rippe
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