Recent searches
No recent searches

Kyara Zamora
Joined Aug 17, 2022
·
Last activity Jan 26, 2023
Following
0
Followers
0
Total activity
3
Votes
0
Subscriptions
2
ACTIVITY OVERVIEW
BADGES
ARTICLES
POSTS
COMMUNITY COMMENTS
ARTICLE COMMENTS
ACTIVITY OVERVIEW
Latest activity by Kyara Zamora
Kyara Zamora commented,
My team has the Zendesk app on their phone and they are receiving notifications on new tickets BUT certain new tickets have a trigger setup to Auto-solve it since it does not require a response. The Zendesk App is notifying them of this new ticket but when they go in to view it is already solved. So is there a way on the Zendesk App to TURN OFF notifications for these auto solved tickets. Technically they should only see New and Open status ticket notifications, the same way it is setup on their desktops
View comment · Posted Jan 26, 2023 · Kyara Zamora
0
Followers
0
Votes
0
Comments