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Alejandro Borgonovo's Avatar

Alejandro Borgonovo

Joined Jul 06, 2022

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Last activity Jul 06, 2022

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Latest activity by Alejandro Borgonovo

Alejandro Borgonovo commented,

CommentTicket management

Is there a way to remove the tags so that the follow up ticket doesn't retain all of the tags of the previous ticket?  Its often the case that the customer responded to the same thread but with a different issue.

View comment · Posted Jul 06, 2022 · Alejandro Borgonovo

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