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Jordan Crawford
Joined Mar 01, 2022
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Last activity May 01, 2024
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Latest activity by Jordan Crawford
Jordan Crawford commented,
I think this article might be missing some conditions.
I was looking for the definition of Ticket: last modified date vs Tickets: hours since update. It says above for hours since update, that this is ANY update even a trigger or automation.
Can the same be said for last modified date?
View comment · Posted May 24, 2023 · Jordan Crawford
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Jordan Crawford commented,
I have the same question too. Why is the default role being set to contributor when upgrading an agent? Can this be changed somewhere? I've looked but haven't found anything. I would think Light Agent should be the default too.
View comment · Posted May 12, 2023 · Jordan Crawford
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