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Sayako Kawata
Joined Sep 05, 2024
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Last activity Sep 05, 2024
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Latest activity by Sayako Kawata
Sayako Kawata commented,
CommentBusiness rules
"Hours since pending" - If we re-save the ticket from Pending to Pending, will it reset the clock, or will it take the first Pending timestamp? Example scenario is, if we update a different field to a Pending ticket and then save as Pending again.
View comment · Edited Sep 05, 2024 · Sayako Kawata
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