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Demo Admin B2B Club

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Latest activity by Demo Admin B2B Club
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    Demo Admin B2B Club commented,

    1. Messaging
    2. ...
    3. Zendesk messaging
    4. About CSAT ratings in messaging

    Hi, when a customer initiates a chat through Instagram Direct, they will not receive the CSAT until the ticket is closed. But if the ticket is assigned to another group for follow-up via email, the...

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