Avatar

Admin

  • Total activity
    2
  • Last activity
  • Member since
  • Following
    0 users
  • Followed by
    0 users
  • Votes
    0
  • Subscriptions
    1

Activity overview

Latest activity by Admin
  • Avatar

    Admin commented,

    Hi, when a customer initiates a chat through Instagram Direct, they will not receive the CSAT until the ticket is closed. But if the ticket is assigned to another group for follow-up via email, the...