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Josh Lopez

Joined Oct 16, 2021

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Last activity Oct 18, 2022

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ACTIVITY OVERVIEW

Latest activity by Josh Lopez

Josh Lopez commented,

Community comment Feedback - Reporting and analytics (Explore)

All of this info is awesome. I want to share it publicly like zendesk does at the bottom of https://support.zendesk.com/hc/en-us/community/topics

 

I know it takes custom code but I cant find in the API how to get all the info like total comments.

Can you please get me on the right track? 🙏

View comment · Edited Oct 18, 2022 · Josh Lopez

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Josh Lopez commented,

CommentGeneral questions and issues about tickets

Coming from intercom this was a huge thing to communicate between agents and we are upset this basic feature isn't added yet.

View comment · Posted Feb 23, 2022 · Josh Lopez

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Josh Lopez created a post,

Post Q&A - Apps and integrations

Hey everyone!
Im new to Zendesk and just tried hooking up Segment. Everything appeared to be good but I am noticing when a user adds a second organization the first one is removed from their organizations list. I do have multiple organizations enabled in settings.
Does anyone have some advice on how to keep the user assigned to all their organizations?

Here is an overview of what we have set up with Segment.
https://www.notion.so/memberstack/Segment-Zendesk-Integration-3a2de40ff30942bdb553592d6c63fd2f

Posted Oct 05, 2021 · Josh Lopez

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Josh Lopez commented,

Community comment Developer - Zendesk Apps Framework (ZAF)

Thank you Tipene Hughes! I greatly appreciate the help. 

View comment · Posted Sep 15, 2021 · Josh Lopez

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Josh Lopez created a post,

Post Developer - Zendesk Apps Framework (ZAF)

Hey everyone!

I am new to Zendesk. I need to create a custom app to display all the organizations linked to a user. What are the best video tutorials out there that I should watch to get started?

Posted Sep 15, 2021 · Josh Lopez

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