Stefan Dao
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Total activity16
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Last activity
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Activity overview
Latest activity by Stefan Dao-
Stefan Dao commented,
Yep that's what I ended up doing. The documentation definitely calls out category_id as a parameter but it may not be respected or used in the backend.
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Stefan Dao created a post,
Bug in triggers api endpoint /api/v2/triggers/active
Based on the documentation below, we should be able to pass category_id as a query param to this endpoint. However, the endpoint returns all active triggers and not just the ones associated with my...
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Stefan Dao commented,
Thanks Dan! I tried to use the Liquid markup earlier but probably messed up the syntax so I just assumed it didn't work. Thanks for the help
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Stefan Dao commented,
Hi @..., I noticed that when I @mention someone on Zendesk, the text is rendered as: This is a sample mention of **User's Name** in the placeholder. We're essentially swapping the mention out for b...
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Stefan Dao created a post,
Complex JSON in webhook body
As part of my webhook event whenever a ticket is created/updated, I'm trying to send a JSON response that mirrors what I would receive when I do a GET request to the `api/v2/tickets/` endpoint.Is i...
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Stefan Dao commented,
Hey Zach,I don't suppose when the webhook triggers, there's a way to see which fields on my Ticket have changed?
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Stefan Dao created a post,
Notify webhook for new ticket comments
I'm trying to setup a webhook to get notified on all new comments for a Ticket. I'd like to have the id, comment, and comment author to be sent via JSON to my webhook. Right now I have it somewhat ...