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Daniel Parisi

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Latest activity by Daniel Parisi
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    Daniel Parisi commented,

    1. Community
    2. Deutsch Community
    3. Conditional Ticket Fields

    Thanks, where can i find the ticket? It has already been 2 days nearly now. I just need to know whether this is a Zendesk problem or if we actually need to upgrade to another license, no big thing ...

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    Daniel Parisi commented,

    1. Community
    2. Deutsch Community
    3. Conditional Ticket Fields

    Thanks, I saw that. But the top of the article says that this is feasible with the Zendesk Suite Professional plan, which we have. Is this maybe outdated from zendesk's side? I think the problem i...

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    Daniel Parisi commented,

    1. Community
    2. Deutsch Community
    3. Conditional Ticket Fields

    Thanks for replying, the thing is that I do not see the ticket forms as a list, but only the ticket fields as a list, right when i click into ticket forms. See screenshot please.

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    Daniel Parisi created a post,

    Conditional Ticket Fields

    1. Community
    2. Deutsch Community

    Dear Community, I am having issues finding the functionality to add a condition to a ticket field I have created. According to this german article there should be a 3-dot menu when next to each tic...

    • Daniel Parisi
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