Daniel Parisi

1. Community
2. Deutsch Community
3. Conditional Ticket Fields

Thanks, where can i find the ticket? It has already been 2 days nearly now. I just need to know whether this is a Zendesk problem or if we actually need to upgrade to another license, no big thing ...

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• Daniel Parisi
• Created June 09, 2021 07:52
• 0 votes

1. Community
2. Deutsch Community
3. Conditional Ticket Fields

Thanks, I saw that. But the top of the article says that this is feasible with the Zendesk Suite Professional plan, which we have. Is this maybe outdated from zendesk's side? I think the problem i...

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• Daniel Parisi
• Created June 07, 2021 19:35
• 0 votes

1. Community
2. Deutsch Community
3. Conditional Ticket Fields

Thanks for replying, the thing is that I do not see the ticket forms as a list, but only the ticket fields as a list, right when i click into ticket forms. See screenshot please.

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• Daniel Parisi
• Created June 07, 2021 18:12
• 0 votes