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Loris Modena
Joined Oct 16, 2021
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Last activity Oct 16, 2021
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Latest activity by Loris Modena
Loris Modena created a post,
Post Q&A - Tickets and email
I have some clients who have a vacation message on the email as an autoresponder. When they open a ticket it is duplicated. A reply ticket and an auto-reply ticket for their email. In some cases a loop is generated, a ticket is created for each auto-raply response of the customer's email.
How do I resolve?Posted Aug 30, 2021 · Loris Modena
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