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vaibhav
Joined Oct 16, 2021
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Last activity Oct 16, 2021
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Latest activity by vaibhav
vaibhav created a post,
Post Q&A - Tickets and email
We work 24/7 and each agent has a specific roster.
Can I setup notification emails (for new tickets & replies to tickets I own) based on a predefined times schedule?
Like I need notification emails only during the hours I work.
Any thoughts?
Thanks
Posted Aug 09, 2021 · vaibhav
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