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Galen Richards
Joined Sep 14, 2023
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Last activity Sep 14, 2023
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Latest activity by Galen Richards
Galen Richards commented,
Community comment Developer - Zendesk APIs
FWIW I was able to activate Chat via PUT with the following JSON (we're using a custom role for Support). It works even if the Chat object does not exist on the user and you don't need to supply the user_id parameter since it's in the URL.
{
"entitlements": {
"chat": {
"name": "agent",
"is_active": true
},
"explore": {
"name": "admin",
"is_active": true
},
"guide": {
"name": "admin",
"is_active": true
},
"support": {
"name": "custom_16653721760667",
"is_active": true
},
"talk": {
"name": "agent",
"is_active": false
}
}
}
View comment · Posted Sep 14, 2023 · Galen Richards
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