Ryan Rawlings

1. Web Widget
2. Web Widget (Classic) documentation
3. About Contextual Help for the Web Widget (Classic)

I'm trying to understand how it determines the articles shown in the Web Widget (Classic). For example website "(site)/appliances/*******/configuration/discovery" the article named 'Discovery Tab" ...

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• Ryan Rawlings
• Created November 23, 2022 22:23
• 1 vote

1. Community
2. Zendesk Suite Q&A
3. BLANK FIELD in Article text editor for Zendesk Guide

I am seeing the same behavior for certain Helpdesk pages in our knowledge base.

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• Ryan Rawlings
• Created November 01, 2022 15:59
• 2 votes

1. Community
2. Feedback - Help Center (Guide)
3. Knowledge Capture: Ability to exclude articles from search results

This is a feature that would be very useful for the company I'm with also.

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• Ryan Rawlings
• Created September 01, 2022 19:53
• 1 vote