Jan DG
Zendesk Customer Care
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Total activity26
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Last activity
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Member since
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Following0 users
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Votes15
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Activity overview
Latest activity by Jan DG-
Jan DG commented,
Hi Danielle, We really have no control over a chat visitor's behavior so it is normal to sometimes see chat visitors keeping the chat window open and becoming active again beyond operating hours. W...
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Jan DG commented,
Hi Casey, The native Zendesk-Slack integration does not offer the functionality of setting the first comment as an internal note on new tickets. Here are some alternatives: You can manually switch...