Rick N.

1. Objects and rules
2. ...
3. Business rules
4. About the standard Support triggers

Hi Brandon‍ , In order to investigate your issue further about triggers , I'll need to take a look inside your account. Right now the Account Assumption feature is disabled, but if you change the a...

• View comment
• Rick N.
• Created November 03, 2021 06:37
• 0 votes

1. Guide
2. ...
3. Using the knowledge base in Help Center
4. Displaying subsections in your help center

Hi Peter, Thank you for reaching out to Zendesk Support Advocacy team. My name is Rick​ and I'll be assisting you today.If I understand this correctly, then this is the best guide to follow on addi...

• View comment
• Rick N.
• Created November 03, 2021 06:05
• -5 votes

1. Objects and rules
2. ...
3. Business rules
4. Zendesk Support placeholders reference

Hi Jose, Thank you for reaching out to Zendesk Support Advocacy team. My name is Rick​ and I’ll be assisting you today.If I understand this correctly then the properties you’re pertaining to(publi...

• View comment
• Rick N.
• Created November 03, 2021 05:20
• 1 vote