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Ral Risos

Joined Dec 07, 2023

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Last activity Jul 10, 2024

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ACTIVITY OVERVIEW

Latest activity by Ral Risos

Ral Risos commented,

Community comment Q&A - Help center and community

Hello Pulkit Pandey ,
 

I posted my code here for you to look over.  In this post, we're trying to achieve this (without the container boxes). 

 

View comment · Posted Jul 10, 2024 · Ral Risos

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Ral Risos commented,

Community comment Q&A - Help center and community

Hello, I wasn't able to edit it out like I wanted it to be. This is the current setup since we have the knowledge base live, and we cannot turn it off for our employees at the moment. What I'm trying to do is to put them side by side.



{{ help_center.name }}


 

   

{{ t 'search' }}


   http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" class="search-icon" aria-hidden="true">
     


 

   {{#if settings.show_recent_activity}}
     {{recent_activity}}
   {{/if}}
 

 

   

     

       {{#if promoted_articles}}
         

           

{{t 'promoted_articles'}}


           
         

       {{/if}}
     

   

 

 


   

{{ t 'categories' }}


   

     
     {{pagination}}
   

 

  {{#if help_center.community_enabled}}
   


     

{{t 'community'}}


     {{#link 'community' class='community-link'}}
       {{t ''}}Join the best place for all Thrashers to connect, share knowledge, and get inspired!
     {{/link}}

     


   

 {{/if}}

     



 

View comment · Edited Jun 13, 2024 · Ral Risos

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Ral Risos created a post,

Post Q&A - Help center and community

Is it possible to move the recently viewed and related article section to side-by-side columns on the home page and show only the links? I am trying to make our home page simpler and less space-consuming.

 

Posted Jun 05, 2024 · Ral Risos

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Ral Risos commented,

Community comment Developer - Zendesk Apps Framework (ZAF)

Hi,

Is there a way to code my header and footer to use the Brand name created instead of manually typing in the Brand name?

View comment · Posted Jan 22, 2024 · Ral Risos

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Ral Risos commented,

CommentHow to manage the help center

Hi Elaine,

The configuration is correct and everything has been checked yet pagination still does not show and 3 sections are still hidden.

View comment · Posted Dec 12, 2023 · Ral Risos

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Ral Risos commented,

CommentHow to manage the help center

Hello Team,

I am having trouble showing some of the sections in our main page. The page has 33 sections to be browsed but the page only shows 30 and there's no next page button. I have checked if the test articles were set "Visible to everyone".

What could be the issue? If i have missed something please let me know.

Thanks,

Ral

View comment · Posted Dec 07, 2023 · Ral Risos

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