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Matthew Sammut

Joined Mar 22, 2023

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Last activity Sep 24, 2024

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ACTIVITY OVERVIEW

Latest activity by Matthew Sammut

Matthew Sammut commented,

Community comment Feedback - Chat and Messaging (Chat)

Seconded! 

View comment · Posted May 02, 2024 · Matthew Sammut

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Matthew Sammut commented,

Community comment Feedback - Ticketing system (Support)

I saw the announcement for focus mode and OCR, however I still cannot see the option on our account - has rollout completed? If so, can you send a screenshot of where the option is meant to be please?

View comment · Posted Apr 04, 2024 · Matthew Sammut

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Matthew Sammut commented,

Community comment Feedback - Ticketing system (Support)

Same thing on our end, we have rolled out a custom solved category status and we have no way to place it above the default 'Solved' status button.

 

View comment · Posted Oct 31, 2023 · Matthew Sammut

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Matthew Sammut commented,

Community comment Feedback - Voice (Talk)

Karen Hynes can we PLEASE just get an updated ETA here? Since this has failed to be delivered on time, over and over, at the very least some transparency.would be nice... especially since you have actually lost customers for the lack of this feature already.

IS it still being worked on? When can we expect it?

View comment · Posted Mar 22, 2023 · Matthew Sammut

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