Keri Brownell

Total activity

14
Last activity

October 20, 2022 17:17
Member since

October 28, 2021 13:30
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Activity overview

Latest activity by Keri Brownell

Keri Brownell commented, October 20, 2022 17:17
Hi there - do you have an explore recipe for how to do this for SLA achieved tickets?
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- Keri Brownell
- Created October 20, 2022 17:17
- 0 votes
Keri Brownell commented, October 18, 2022 03:19
Hi there - how do I exclude tickets with the closed_by_merge tag within these metrics (this calculated metric: https://support.zendesk.com/hc/en-us/articles/4408843359898-Explore-recipe-Excluding-t...
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- Keri Brownell
- Created October 18, 2022 03:19
- 0 votes
Keri Brownell commented, January 04, 2022 23:39
This has been a large pain point for my team, as well, as we very often have clients sending inline comments. It has led to distrust of the tool since the team is not sure all the info they need is...
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- Keri Brownell
- Created January 04, 2022 23:39
- 1 vote

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