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Ign
Joined Aug 12, 2022
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Last activity Aug 12, 2022
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Ign commented,
Community comment Developer - Zendesk APIs
Hello Cristopher,
Another question regarding the Chat Conversations API. It seems that when subscribing to user messages via the API, the messages aren't being received until they're manually accepted through the UI after the migration. Before, any incoming, unserved messages in Zendesk Chat would be visible in the API. Is there something that needs to be configured for this to be the case after the migration?
View comment · Posted Aug 12, 2022 · Ign
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