royaleagle
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Last activity
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Activity overview
Latest activity by royaleagle-
royaleagle commented,
Katarzyna KarpinskaThere should be some audit log for this. As 이지훈 pointed out, this is a huge security hole. We are trying to figure out what happened with some articles that disappeared recentl...
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royaleagle created a post,
Suspended tickets improvement
Why does a user we suspended for profanity show up as Detected as Spam instead of the User was Suspended? As a Zendesk Admin, it would be nice to know that we received a request from a suspended us...
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royaleagle commented,
Why doesn't answer bot give suggestions to every question that fits the criteria?I asked two different questions and answer bot had no response for us.We use this as a tool to see where we have kno...
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royaleagle commented,
Matt We are trying to pursue a method like you suggested where we listen to the response on the side conversation for a specific response from our vendor. We plan on listening for when our vendor ...