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nick Vemmal

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Latest activity by nick Vemmal
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    nick Vemmal commented,

    Hi Ifra Saqlain Thank you so much for the workaround and yes, I was looking for a way if ZD had its own default settings but looks like no. Let me give it a try and see how that turns out to be.

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    nick Vemmal created a post,

    Select article versions in Help center

    Hello community Not sure if such a feature is available in the Help center but is it possible to have 1 or multiple versions in an article where end users can select which version they want to refe...

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    nick Vemmal created a post,

    Numbers in reporting for ticket creation

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    Hello Can someone confirm if we delete a ticket from the main queue, will the numbers in the reporting be affected? Or the report will still show the original number of the tickets created?   

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    nick Vemmal commented,

    Hello  I am trying to set up the BBS tag removal, but some of the options are not available/ seeing different values. For example, the article says Ticket status > Changed to > Open , but I don't s...