Dan Sørensen
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Total activity22
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Last activity
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Member since
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Following0 users
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Followed by1 user
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Votes6
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Subscriptions4
Activity overview
Latest activity by Dan Sørensen-
Dan Sørensen commented,
Hi Jonathan Aniano, im happy to hear that - i am one of the ones that were rejected to stay on the older ui. We are scheduled to be switched on monday - will this then not happen, or do we need to ...
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Dan Sørensen commented,
@david - i hope your scrollwheels is lubed and ready if your main channel is mail
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Dan Sørensen commented,
there already several feedback posts about this, remember to upvote these! :) Some community manager will probably be by on this post and recommend you to create a support ticket for your request -...
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Dan Sørensen commented,
dont bother, we got rejected outright they just want you to make a ticket so its not visible in here This is the reply we got when creating a ticket regarding this: I'm sorry to inform you that un...
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Dan Sørensen commented,
unfortunately it wont change anything, often our tickets and replies are based on customer mailthreads - often very long mailthreads. We tried using workspace for 14 days before switching back with...
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Dan Sørensen commented,
In a big surprise to nobody this is the reply i got I'm sorry to inform you that unfortunately your request to roll back to the legacy UI has been denied. This means that your account will remai...
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Dan Sørensen commented,
Unless support can ensure we are NOT moved to workspace i dont see what that would help - but i have made a ticket to see if i can request to NOT be forced to an inferior UI
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Dan Sørensen commented,
Im frustrated because for a company that size it should be EXTREMELY simple to have the ability to decide which of the UIs you want via a simple template selector or similar based on your primary c...
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Dan Sørensen commented,
tommy, its not a habit thing- its EXTREMELY frustating to have to scroll potentially several pages down to the last update. Our support is related to software development and tickets can reach many...
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Dan Sørensen commented,
Hi Lisa, we bought into zendesk because it provided a good UX/UI for support, not for chat or social messages. I find it absolutely ridiculous that our experience 7 years ago was BETTER than the on...