Stewart Armbrecht

1. Community
2. Feedback - Ticketing System (Support)
3. I should be able to create a view for the tickets I'm CC'd on

Continuing to add to the heap of requests on this.  The current solution is simply not working in our environment as most CC'd participants simply fail to check their CC'd queue and email notificat...

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• Stewart Armbrecht
• Created March 17, 2023 11:33
• 1 vote

1. Support
2. ...
3. Ticket automation and collaboration
4. Migrating to CCs and followers

We have not migrated to this feature.  Is there any documentation that would explain the legacy functionality around CCs?  Specifically, when the system decides to send an email and to whom?  We ar...

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• Stewart Armbrecht
• Created April 27, 2022 13:25
• 0 votes

1. Community
2. Zendesk APIs
3. Zendesk OpenAPI

Any update?  Is there any place we can go to get a partial file?

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• Stewart Armbrecht
• Created February 02, 2022 20:19
• 0 votes