Simon Chang
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Last activity
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Activity overview
Latest activity by Simon Chang-
Simon Chang commented,
Hi,Is there a way for customers/end users to be able to edit their fields after submission (to make amendments/corrections)?
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Simon Chang commented,
Are there any intentions on making light agents able to be @mention? The reasoning given is: Light agents can't use the @mention feature because it adds a CC to the ticket, which they don't have p...