Sierra Lite agent
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Recent activity by Sierra Lite agent-
This would same a lot of mouse moving if the macro button was closer to the submit button. There is plenty of room to move it further to the right
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Christine, you might consider updating the article then. I just spent over a week going back and forth with a Zendesk agent about this, trying to get a view set up and usable for our Quality Contro...
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Is this confirmed to be fully rolled out? I am not seeing all the filter options I am supposed to be seeing, only tags and status and sometimes priority are available. I have assignee, request date...
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Hi, we would find the same feature extremely helpful also. The custom fields we would like to be able to see in the context panel include the customer's internal userID a direct link to their acco...
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Benjamin Kirsch Is there an update on the [[quoted_content}} issue? Our team would like to make the switch as soon as this is resolved. Could I possibly be notified directly when it is no longer an...
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I second this request. I would also like to test and play around with a flow without losing the original copy This would also be extremely helpful when setting up a bot for different, but very sim...
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I also like this idea... customers often email back with a copy the entire email thread within each of their reply emails, as a result of the email client they are using or the way they choose to r...