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Jay MacInnes's Avatar

Jay MacInnes

Joined Aug 02, 2023

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Last activity Dec 05, 2024

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Latest activity by Jay MacInnes

Jay MacInnes commented,

CommentGetting started with Zendesk AI

I had a question about fine-tuning the AI search summary feature so that responses pass legal and editorial requirements. Is the thumbs up/down in a response the only way to fine-tune? 

 

Another question relates to the previous questions. Can I turn this on in our sandbox environment for testing purposes?

View comment · Posted Dec 05, 2024 · Jay MacInnes

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