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Maria Pineiro

Joined Dec 21, 2021

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Last activity Dec 21, 2021

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Latest activity by Maria Pineiro

Maria Pineiro commented,

CommentViews, ticket status, and ticket fields

Hi @...! The link that you referenced where we could vote for the Customize Status Field Values, does not exist anymore. 
This is very basic functionality and having tickets "On hold" or "Pending" nothing affects our relationship with clients. I understand they cannot be modified but at least there should be a functionality to hide them and use custom ones. 
Thanks!

View comment · Posted Dec 21, 2021 · Maria Pineiro

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