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Joey Delestre

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Latest activity by Joey Delestre
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    Joey Delestre commented,

    1. Agent guide
    2. Ticket basics
    3. Viewing customer context in a ticket

    Hello,  The ability to adjust the User Profile section is critical for us and we need this upvoted or escalated to the development team to be worked on. Ideally, we can expose the external_id that ...

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    • Joey Delestre
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