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Bot Ivan's Avatar

Bot Ivan

Joined Jan 11, 2022

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Last activity Apr 15, 2022

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Latest activity by Bot Ivan

Bot Ivan commented,

CommentUsing legacy AI agent functionality

Hello! 

Can you explain please, how far is updating counter of Resolution articles? For test I clicked to the article yesterday and choose option "it was helpful", but in Zendesk Explore today I have 0 value in report of this article for metrics "clicked article" and "resolution article".

View comment · Posted Jan 11, 2022 · Bot Ivan

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