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Thomas Johnson
Joined Feb 08, 2023
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Last activity Jul 21, 2023
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Latest activity by Thomas Johnson
Thomas Johnson commented,
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Thomas Johnson created a post,
Post Feedback - Ticketing system (Support)
Is there a feature/should there be a feature to remove all attachments from tickets?
As per GDPR, we should be able to have an option to remove attachments from all tickets so that peoples information is not accidentally left in a ticket. We do redact tickets, but some may slip through.
There is an application called send safely, however, there should be an option on the redaction app for this, as it makes a lot of sense.
Posted Feb 08, 2023 · Thomas Johnson
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