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Aylene Cunanan

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Latest activity by Aylene Cunanan
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    Aylene Cunanan commented,

    1. Support
    2. ...
    3. Ticket customization
    4. Organizing drop-down list options

    Hi, Is it possible to change the display value on the Guide versus what the agent sees in Support? ie. Guide displays "Digital SLR Cameras" vs Support shows "Digital SLR Cameras (ID#123)" so that t...

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    • Aylene Cunanan
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