Yoram
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Total activity16
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Last activity
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Activity overview
Latest activity by Yoram-
Yoram commented,
Having the same issue I have a contact in Zendesk and even have his phone details in his profile. When he sends a Whatsapp message, Zendesk creates a duplicate contact
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Yoram commented,
Hi Dwight, In `general, all of the articles related to the integration should be validated, this is not the only article relating to SFDC that needs to be fixed. For example, in this article, "h...
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Yoram commented,
Hi, THis article needs to be validated. The menu items in Salesforce have changed and it is difficult to follow the setup
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Yoram commented,
The same issue as Melissa is describing. Moreover, it just consumes the time of managing these users who were added to the CC into organizations as the customer might add persons of interest that ...
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Yoram commented,
Hi Brian, I have the same need. AFAIK, there isn't a way to do it with this feature. I have used Formset (CloudeSet was their previous name) app to achieve it. I wish Zendesk would do it as there i...