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Marvin Fuerst
Joined Apr 07, 2022
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Last activity Mar 01, 2023
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Latest activity by Marvin Fuerst
Marvin Fuerst commented,
Katharina Beckmann Im seeing the same change in our Zendesk instance. We are not using the agent workspaces, nor do I see any reference to this change in the recent changelogs.
Zendesk Are you able to provide some insights regarding this?
View comment · Posted Mar 01, 2023 · Marvin Fuerst
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Marvin Fuerst commented,
Hello,
I would like to restrict agents from adding tags manually but still have macros apply tags. Is there any configuration that would let us implement this?
Thank you!
View comment · Posted Apr 07, 2022 · Marvin Fuerst
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