Sy Sussman
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Total activity48
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Last activity
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Member since
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Following0 users
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Votes15
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Subscriptions12
Activity overview
Latest activity by Sy Sussman-
Sy Sussman commented,
I'm using Chrome via a VPN.
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Sy Sussman commented,
All of the images in the article appear to me as broken links (see below).
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Sy Sussman commented,
All of these links appear to be broken.
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Sy Sussman commented,
Hi Orsolya Forster. Will there be the ability to report on votes by time span? For example, if I wanted to report on down votes in July, would I be able to do that?
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Sy Sussman commented,
Evidently there's something on the roadmap: https://support.zendesk.com/hc/en-us/community/posts/4408868098202-Guide-dataset-Top-upvoted-and-top-downvoted-article?page=1#community_comment_464179916...
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Sy Sussman commented,
It looks like I can only see the net votes. If that's true, it's a terrible analytic experience. Consider two scenarios: 100 people gave the article an up vote, and 5 people gave it a down vote, E...
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Sy Sussman commented,
When Ticket Is Created AND Priority Is - Then Priority Normal
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Sy Sussman commented,
Here are the events for a new ticket that came in today. It came into our support email. Can you continue this conversation with me via my work email? --- Note: the user's email address was redac...
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Sy Sussman commented,
Lou - yes to both
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Sy Sussman commented,
Lou - email