Sy Sussman
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Total activity52
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Last activity
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Recent activity by Sy Sussman-
Success! Thanks Brett!
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The odd thing is, I can see images in other Zendesk articles when I view them via the VPN. There just seems to be something unusual about this one.
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Hi Brett. At work I can only connect to the internet via VPN. I can see the images when I view the article on my home computer. I have a variety of experiences via VPN and different browsers. Chro...
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I'm using Chrome via a VPN.
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All of the images in the article appear to me as broken links (see below).
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All of these links appear to be broken.
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Hi Orsolya Forster. Will there be the ability to report on votes by time span? For example, if I wanted to report on down votes in July, would I be able to do that?
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Evidently there's something on the roadmap: https://support.zendesk.com/hc/en-us/community/posts/4408868098202-Guide-dataset-Top-upvoted-and-top-downvoted-article?page=1#community_comment_464179916...
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It looks like I can only see the net votes. If that's true, it's a terrible analytic experience. Consider two scenarios: 100 people gave the article an up vote, and 5 people gave it a down vote, E...
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When Ticket Is Created AND Priority Is - Then Priority Normal