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Nicole

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Activity overview

Latest activity by Nicole
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    Nicole commented,

    Parag Pradhan thank you for your answer.  Our workflow is many centered on the agent page, though during the day we have several updates to do in Admin Center and therefore have to move back and fo...

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    Nicole commented,

    What happens after you suspend a user and then permanently delete user account, can the user then still reach out to us?

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    Nicole created a post,

    Bulk end user deletion

    We appreciate the bulk delete function for end users, however how do you expect me to find the users I want to delete without a search field? So I have to go through 11025 pages, which list a total...

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    Nicole created a post,

    New Admin Center

    The changes to the Admin Center are not user friendly at all. Everytime we need to change something in our macros/ticket forms/triggers etc. we lose access to our workspace and we are unable to wor...