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Nicole

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Activity overview

Latest activity by Nicole
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    Nicole commented,

    Can you please finally disable that admin center pages are loading and overriding currently open Zendesk pages and have them open in another tab? I'm trying to change some macro settings while repl...

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    Nicole commented,

    Regarding Spell-Check it is not related to a specific language, but simply will not change to the proposed, correct word when clicking on it. Even after several times nothing happens.  Regarding t...

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    Nicole created a post,

    Public Reply box bug

    There seems to be a few issues with this text space for public reply and internal comments. We are unable to use right click spelling correction, which is very inconvenient and not user-friendly at...

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    Nicole commented,

    Parag Pradhan thank you for your answer.  Our workflow is many centered on the agent page, though during the day we have several updates to do in Admin Center and therefore have to move back and fo...

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    Nicole commented,

    What happens after you suspend a user and then permanently delete user account, can the user then still reach out to us?

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    Nicole created a post,

    Bulk end user deletion

    We appreciate the bulk delete function for end users, however how do you expect me to find the users I want to delete without a search field? So I have to go through 11025 pages, which list a total...

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    Nicole created a post,

    New Admin Center

    The changes to the Admin Center are not user friendly at all. Everytime we need to change something in our macros/ticket forms/triggers etc. we lose access to our workspace and we are unable to wor...