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Jake Bowen's Avatar

Jake Bowen

Joined Feb 17, 2022

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Last activity Jul 16, 2024

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Latest activity by Jake Bowen

Jake Bowen commented,

Community comment Feedback - Ticketing system (Support)

Plus one. We build our guided mode views to be "one view to rule them all" as much as we can. It's confusing to reps when we'd like them to work out of the one queue that's tailored for them.

View comment · Edited Nov 08, 2023 · Jake Bowen

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Jake Bowen commented,

CommentUsers, groups, and organizations

I've had a similar experience to Marci's regarding this matter. Typically, if the domain matches, the user is automatically added to the organization. However, there are instances where this doesn't happen. In order to better understand the situation, it would be helpful to have more specific details on when this feature should work and when we need to take manual action to resolve the issue.

View comment · Posted Jul 18, 2023 · Jake Bowen

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