Avatar

Glenn

  • Total activity
    3
  • Last activity
  • Member since
  • Following
    0 users
  • Followed by
    0 users
  • Votes
    0
  • Subscriptions
    1

Activity overview

Latest activity by Glenn
  • Avatar

    Glenn commented,

    Hi Dave. Thanks, that makes sense. So in the example I mention above, that deleted ticket should not show in the solved ticket column? If so, then unsure why it showed as three solved tickets when ...

  • Avatar

    Glenn commented,

    Hi there. Do deleted tickets count towards stats in the Agent Updates Dashboard? I ask as I was tracking my colleague's work during the day, and I noticed in my stats that I had solved three ticket...