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Elizabeth C
Joined Jan 25, 2022
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Last activity Nov 16, 2022
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Latest activity by Elizabeth C
Elizabeth C commented,
This is great...but I am getting the error " The upload took too long, connection was lost."
What did I do wrong?
View comment · Posted Nov 16, 2022 · Elizabeth C
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Elizabeth C commented,
This is a GREAT feature. My question is we are setting up the description for several forms but we don't want it to be editable. How can we do this.
View comment · Posted Nov 09, 2022 · Elizabeth C
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Elizabeth C commented,
I will! So far so good. This is EXACTLY what we have been looking for as a solution to using Woofu forms!
already found out how to remove the sign in, search bar and submit a request fields!
Thanks again Brett!
View comment · Posted Nov 07, 2022 · Elizabeth C
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Elizabeth C commented,
Okay I will try that, but currently we do not want customers to access the help centre or view anything but those tickets.
Is that possible?
View comment · Posted Nov 07, 2022 · Elizabeth C
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Elizabeth C commented,
Thanks! Do you have an article on making the API step?
View comment · Posted Nov 07, 2022 · Elizabeth C
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Elizabeth C commented,
Hi I tried to set up a ticket form to use, and set it up so that "anyone can set up a ticket".
I used it in a browser we never use for ZD and icognito, and it still routes to our admin login centre
View comment · Posted Nov 07, 2022 · Elizabeth C
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Elizabeth C created a post,
Hi,
My company only wants bots to answer customers, and we are currently using wufoo forms to get info for warranty requests.
We have a couple of options. One, make a form that "Transfers to an agent" which creates a conversation, but then the customer can't be redirect back to the bots for anything else.
Two create a bot form that drops the info from the chat to a ticket.
Here is what I have, except it is not dropping info into ZD support. Just dead ends here. Can anyone offer a suggestion?
Posted Nov 01, 2022 · Elizabeth C
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Elizabeth C commented,
Hi there, If we have 500 Answer bots/month in our plan, can we add more? Can we get a cost for that?
View comment · Posted Jan 25, 2022 · Elizabeth C
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