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Serg Mois

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Recent activity by Serg Mois Recent activity Votes
  • Greg Katechis customers don't split messages and files, for them -  everything is a message ( text message or file message ). And users may start the chat session with some screenshot or document, ...

  • Started getting 403 Forbidden error during sending files using https://api.zopim.com/web-sdk/#zchat-sendfile-file-callbackRequest URL: https://us40.zopim.com/client/widget/upload?__messageID=2&ts=1...

  • I found that zendesk returns 403 when there is no active chat session. The session starts only with a message, not with a file, so if the user decided to send the file as a first 'message' we had t...